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Knows the whole platform. Answers in plain English. Cites the right help article.
Weekly, biweekly, monthly, custom cadences.
Before / After / Issue / Equipment.
Inputs, targets, LSI, corrective dosing, smart modifiers.
Give them access to invoices, messages, and service history.
Message customers from the portal, broadcast to techs.
Manage openings, closings, and one-off service campaigns.
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