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DeweyIQ

The all-in-one platform for pool service companies. Route management, chemistry, dispatch, billing, and customer portal — in one app.

Made with a wet nose.

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© 2026 Coastal Bay Digital LLC. DeweyIQ is a product of Coastal Bay Digital LLC.
Made for pool pros · Built to last · Approved by good boys.
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Customers & portal

Customers & portal

Customer records, the customer portal, and messaging.

K

5 articles

  • Commercial accounts & arrival windows

    Mark accounts as commercial, set guaranteed arrival windows, and let the optimizer + notifications do the rest.

    3 MIN·UPDATED 2026-04-20
  • Add a customer (with their pool)

    The minimum vs the full record — both take under a minute.

    3 MIN·UPDATED 2026-04-16
  • What customers see in the portal

    Service history, chemistry, invoices, AutoPay, messaging.

    3 MIN·UPDATED 2026-04-16
  • Inbox — customer messages and broadcasts

    Message customers from the portal, broadcast to techs.

    3 MIN·UPDATED 2026-04-20
  • Invite a customer to the portal

    Give them access to invoices, messages, and service history.

    2 MIN·UPDATED 2026-04-20

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